All Systems Operational
impCentral   ? Operational
Developer Imp Servers   ? Operational
Production Imp Servers   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2018

No incidents reported today.

Oct 20, 2018

No incidents reported.

Oct 19, 2018
Resolved - This incident has been resolved.
Oct 19, 13:59 UTC
Identified - We're performing an unscheduled migration of devices and agents on one of the developer servers. This also affects production devices using the fixed IP address for this server.

Aside: Note that use of a fixed IP address is discouraged and we'll be dropping support at some point. Contact support for details.

Devices will reconnect but services should remain available during the migration.
Oct 19, 13:02 UTC
Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Resolved - This incident has been resolved.
Oct 12, 18:25 UTC
Identified - During the incident last night (UTC), we brought up extra boxes to handle the load. We need to scale those extra boxes back down.

Some production agents will be restarted but services will remain available.
Oct 12, 17:46 UTC
Resolved - This incident has been resolved.
Oct 12, 03:30 UTC
Monitoring - Normal performance restored; agents will have restarted during the rebalancing, and devices reconnected
Oct 12, 02:54 UTC
Identified - Rebalancing load in progress
Oct 12, 02:41 UTC
Investigating - A significant firebase outage has caused all agents, including those not using firebase, to run slowly and have degraded outbound HTTP performance.
Oct 12, 01:34 UTC
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018
Resolved - This incident has been resolved.
Oct 8, 15:37 UTC
Identified - This afternoon, UTC, we will be performing the following rebalancing operations:

1. Moving AMQP/MQTT-using agents to new "preview" servers.
2. Rebalancing developer server load.
3. Rebalancing a small amount of production server load.

Some devices will reconnect and some agents will restart but services will remain available during this event. We expect this process to take no more than two hours.
Oct 8, 12:35 UTC
Oct 7, 2018

No incidents reported.