Cellular connectivity issue

Incident Report for Electric Imp

Resolved

This incident has been resolved.

Posted Jan 15, 2019 - 04:26 UTC

Update

We are continuing to monitor for any further issues.

Affected time periods were 01:36-01:47, 01:54-02:02, 02:18-02:22 UTC.

Posted Jan 15, 2019 - 02:06 UTC

Monitoring

Connectivity was restored at 02:03 UTC, we are monitoring performance.

Posted Jan 15, 2019 - 02:05 UTC

Identified

Since ~01:35 UTC, cellular connectivity has been unexpectedly impacted by scheduled maintenance to our cell partner's network. This maintenance was supposed to have no service impact.

We are working with them to get an ETA for resolution.

Posted Jan 15, 2019 - 01:35 UTC

This incident affected: Cellular connectivity.